Help & Support

Woodcessories Customer Service & Advice

You have a question or problems with your order? No problem, we will help you!

Select the topic that best matches your inquiry. Our customer support team will then get back to you within 48 hours.

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Where is my order?

You have been waiting for your order for a long time or have not received a confirmation?

2 Min
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I do not like my order

You don't like your product and would like to return it?

3 min
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My product has a damage

Your product was delivered defective or has broken? 

2 Min
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Can I recycle my old case?

Send us your old case and save!

3 min
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My product is sold out

When will my desired product be available again?

1 min
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When will I get a refund for my return?

When will I receive my replacement?

1 min
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I made a mistake with my order

Cancel order, error in delivery address or wrong product ordered 

3 min
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I would like to claim my product from another store

Amazon, Etsy & Co.

1 min
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I would like to collaborate with Woodcessories

Cooperation request, become a dealer or an influencer

3 min

Your question can not be answered?

Then contact hello@woodcessories.com and we will take care of it as soon as possible!