Help & Support

You have a question or problems with your order?
No problem, we will help you!

Where is my order?

You have been waiting for your order for a long time or have not received a confirmation?

2 Min

I do not like my order

You don't like your product and would like to return it?

3 min

My product has a damage

Your product was delivered defective or has broken? 

2 Min

Can I recycle my old case?

Send us your old case and save!

3 min

My product is sold out

When will my desired product be available again?

1 min

When will I get a refund for my return?

When will I receive my replacement?

1 min

I made a mistake with my order

Cancel order, error in delivery address or wrong product ordered 

3 min

I would like to claim my product from another store

Amazon, Etsy & Co.

1 min

I would like to collaborate with Woodcessories

Cooperation request, become a dealer or an influencer

3 min

Your question can not be answered?

Then contact hello@woodcessories.com and we will take care of it as soon as possible!